SMS Poll
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By using the SMS Poll Services (as defined in the Terms of Use) which are owned and operated by SMS Poll Pty Ltd. ("SMS Poll") and by accessing the SMS Poll Site located at, and all linked pages owned and operated by SMS Poll (the "SMS Poll Site"), you agree to be bound by this Pricing Policy, as well as any other guidelines, rules and additional terms referenced herein, and all such guidelines, terms and rules are hereby incorporated herein by this reference (collectively, "Pricing Policy").
Payment, Upgrading and Downgrading Terms
1. SMS Poll uses PayPal to manage subscription payments.
2. A valid credit card is required by PayPal for the purchase of SMS Poll subscriptions. The SMS Poll Free Plan does not require the use of PayPal or a credit card.
3. If you initially sign up for a paid subscription plan, you will be billed immediately for the first month of service. You will be billed monthly for the amount of the plan every month thereafter.
4. You will be billed an amount equal to the difference between your upgraded plan and existing plan immediately upon upgrading. Your account will be billed monthly thereafter for the amount of the upgraded plan, per your original billing date.
5. All fees are inclusive of GST for purchases made within Australia.
6. For any downgrade, your credit card that you provided will automatically be charged the amount of the downgraded plan on your next billing cycle.
7. For any upgrade, your credit card will be immediately charged an amount equal to the difference of the upgraded plan and the existing plan. We do not prorate upgraded plans as you will have the full benefits of the upgraded plan until the end of your current billing cycle.
8. Downgrading your Service may cause the loss of Content, features, or capacity of your Account. SMS Poll does not accept any liability for such loss.
Subscription Termination
1. You are solely responsible for properly downgrading your account in order to terminate recurring charges to your credit card. An email or phone request to cancel your account is not considered termination. You can downgrade your account to free at any time by clicking on the Plans and Upgrade link in the global navigation bar at the top of the screen once logged in. Alternatively you can cancel your subscription by logging into PayPal directly and clicking cancel.
2. If you downgrade the Service before the end of your current paid up month, your downgrade will take effect at your next billing date. You can continue to use the service on your paid plan until then.
3. SMS Poll, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other SMS Poll service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. SMS Poll reserves the right to refuse service to anyone for any reason at any time.
Refund policy
1. The SMS Poll Services are billed in advance on a monthly basis and are non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.
Modifications to the Service and Prices
1. SMS Poll reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
2. Prices of all Services, including but not limited to monthly subscription plan fees, are subject to change at any time without notice. SMS Poll will endeavour to provide existing clients with at least 3 months notice.
3. SMS Poll shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
SMS Poll may periodically update this policy. We will notify you about significant changes in this policy by sending a notice to the primary email address specified in your SMS Poll account or by placing a prominent notice on our site.